What happens if my deposit is not showing?
If your crypto deposit is now showing, this most likely means that it has not yet been confirmed in the blockchain, or that your wallet has not yet sent the funds, you can always check the blockchain to see if your transfer is visible there, or ask the support if you need a hand with this.
How long does it take for deposits for show in my account?
For cryptocurrencies, this depends on both how many transactions are waiting currently in the blockchain and on the fee used to transfer the funds with, however in most cases this is completed within a few minutes.
What happens if I sent my deposit to another address or if I deposited lower than the minimum amount?
As we do not have any access over the actual transfer being made(this is done via the blockchain and miners) , funds that are sent to another address or below the minimum amount are unfortunately lost.
What are the rules to withdrawing my balance?
Before a withdrawal is allowed to be made your deposit has to be wagered at least one time, this means that the amount you have deposited needs to be played for once. If the deposit is done via a cryptocurrency, then it has to be wagered 1 time.
Is there a maximum withdrawal rule I should know about?
We don't enforce any limits now.
In which currencies can I deposit and withdraw?
We support the following “Crypto” currencies: USDT.
What are the fees on deposits and withdrawals?
No fees for deposits and withdrawals.
What are your minimums on deposits and withdrawals?
Minimum deposit limit: 10 usdt or 0.0005 btc ; Minimum withdrawal limit: 10 usdt
How long will it take for me to receive my money once I request a withdrawal?
We always aim to process withdrawal requests instantly and over 90% happen that way, Our average cashout time is of 10 minutes.
Can I deposit with for example a card and cashout in Bitcoin?
We currently only support deposits of usdt and btc, and we will continue to add other cryptocurrency deposit methods in the future. The withdrawal part currently only supports usdt.